Owner of Scotch whisky distilleries Benromach and The Cairn, Gordon & MacPhail is also a Scotch whisky maturation expert, the owner of Scottish Gin brand, Red Door, and the operator of a wholesale business in the United Kingdom selling premium Scotch whiskies and spirits, along with a high-quality retail outlet.
The Cairn is Scotland’s newest and most exciting distillery. It has been built on the history of Gordon & MacPhail, with an eye on tomorrow and beyond. Complementing the Benromach distillery’s traditional brand, The Cairn occupies a new contemporary territory for Gordon & MacPhail.
Evolving into a multiple distiller is an exciting opportunity which will challenge how the team operates, with ongoing upskilling and investment in the years ahead to deliver the essential quality we are known for at Gordon & MacPhail.
Denholm are working with Gordon & MacPhail on the next key addition to the team at their new Distillery, The Cairn.
This role will be the champion and a consummate host for the Distillery and Visitor Experience, which is due to open in 2022 and will be a unique opportunity to build a team from the ground up. It will be a key part of how the company shapes and delivers a highly immersive and personal experience which engenders consumer loyalty and brand advocacy.
The role will report to the Brands Director and will focus on delivering exceptional customer experiences and customer service through the management of a motivated team of visitor centre hosts.
You will look to achieve and retain 5-star visitor centre status and enhance the reputation of The Cairn Distillery as a ‘must visit’ whisky tourism attraction. You will have P&L responsibility for the experience and be responsible for the development and management of the merchandising and F&B strategies.
Through your team you will be able to deliver the financial and business objectives for the distillery Visitor Experience as set out in the annual and 5-year plans. Working with the brands team you will also create, implement, and monitor marketing plans including social media and PR for The Cairn.
Alongside this management role, the individual will become a ‘face-within-the-community’, and develop and enhance key external relationships, with individuals and businesses in Grantown-on-Spey and the surrounding area.
You will bring a real understanding and passion for the whisky industry and have a background of working across Scottish Tourism or the Hospitality landscape that will ensure you bring a strong network in the sector as well as having managed a 5-star visitor attraction/venue.
Essential to the role will be experience of retail management, premise management including food service and be able to demonstrate you have trained and led a team of visitor experience colleagues to deliver exceptional customer experiences and customer service.
This is a fantastic opportunity to help build, shape, and manage what will be an experience unlike anything else in the market.
As well as working in close collaboration with our clients, and the online marketplaces, we are active members of groups that have been established to combat illicit trade. These include the Scottish Anti-Illicit Trade Group, the European Intellectual Property Office, The Scottish Business Resilience Centre, the Anti-Counterfeiting Group, and the China Britain Business Council. Members of our senior management sit on the boards of ACID (Anti-Copying in Design), the Scottish Ministerial Trade Board, and the European Union Intellectual Property Office’s Observatory Panel for SMEs, amongst others.
Each team member nominates good causes or charities that are supported on both an individual and corporate basis. Wherever possible, we support the employee’s involvement whether through time or fundraising events.
We’re a passionate and professional team who thrive in issue-rich environment and we’re looking to add a Communication Lead to our fast-growing team. You’ll be a trusted advisor to clients across several sectors in all aspects of communication, external affairs, marketing and issues management. Coming from an agency or consultancy environment, at Account Director level or above, you’ll report directly to the Managing Director and be responsible for a small and busy multi-disciplinary team. You’ll have first-class project management skills, be solutions-driven and excellent commercial acumen too. Alongside the senior team, you’ll work to drive the strategic growth of Aspect.
Your core duties will include:
You’ll be a skilled communicator, interested and knowledgeable about the key issues shaping the external environment. In addition, to be considered for this role, you must be able to demonstrate:
We deliver purpose-driven work from an extremely welcoming environment near the City Centre. We actively encourage the responsible use of resources, from using public transport to reuse, recycling, and, of course, a minimal impact office environment. We have benefited from the advice of the Energy Saving Trust and Resource Efficient Scotland. Our waste contractor also provides us with a monthly report on volumes and types of material and the carbon emissions avoided through recycling.
Over 80% of our employees can walk or cycle to The Lair and, pre-pandemic, 10% were using public transport as their normal daily commuting mode. Without doubt, online meetings will replace considerable miles, going forward, saving resources, time and energy. Where possible, when possible, the train remains our preferred option.
We’re a passionate and professional team who thrive in issue-rich environment and we’re looking for Senior Communication Advisors, Communications Advisors and Communications Executives to join their fast-growing team.
You’ll have previous agency experience at Senior Account Manager or Account Manager level and be passionate about delivering excellent results for clients. You might be a specialist in PR and media relations who produces compelling editorial content across a range of topics and sectors or you might be a public affairs expert who understands the policy landscape and helps clients build influential relationships. Whatever your specialism, you’ll be an excellent writer, full of creative ideas, with proven client management experience and the ability to provide expert advice our clients.
Your key duties will include:
In addition, to be considered for this role, you must be able to demonstrate:
Our aim is to combat illicit online trade by identifying and removing counterfeits for sale. Counterfeits not only damage brands, their reputations, and revenues, but can cause significant harm to the end customer – whether as a fake toy or a fake medicine – and the consequences can be life threatening.
Counterfeiting is a significant economic and social issue.
The OECD reports that counterfeit and fake goods make up more than 3.3% of the world’s global trade. Those involved in the trade of counterfeits have been linked to people trafficking, prostitution, and drug dealing.
As such, reducing illicit trade is about much more than brand protection but also about human rights, safety, and social equity.
And this is what we do, every day.
Our people are our most important asset, and their mental well-being and happiness are core to our success. We love our diverse workforce, actively embrace flexible working (even pre-pandemic!) and encourage a healthy work-life balance. We have been recognised as one of the most diverse SME workplaces in the UK and are holders of the Scottish Business Pledge which exists to promote a fairer Scotland. We have also just been included in the 2021 Culture Leaders Top 25 – an accolade of which we are very proud!
We are a fully inclusive and nurturing employer and, despite being in tech, the majority of our team are women, leading to accolades in the Computing Magazine Women in IT Awards and the Amazon Growing Business Awards. We currently represent 15 nationalities and speak 20 languages. Age is no barrier, and we recruit for attitude, providing and encouraging appropriate learning and training for each and every role.
We are also proud members of IP Inclusive, a network of professionals working to make the intellectual property industry more diverse.