Connecting communities, everywhere.
We’re on a mission to revolutionise broadband in rural communities. Backed by the Scottish National Investment Bank, we’re tackling the digital divide.
A bit about us
Connectivity is at the heart of local communities.
That’s why, since 2015, we’ve focused on closing the digital divide by rolling out industry-leading gigabit-capable fibre broadband to towns and villages who were otherwise being left behind by other providers.
We know that access to ultrafast, reliable broadband is life-changing to so many people – you shouldn’t have to choose between high-quality connectivity or living in the location that you want. Ultrafast broadband gives entire families the freedom to work and play at home, regardless of where home is.
Our culture
Are you ready to make an impact?
At Highland Broadband, we know that everyone thrives in different environments. That’s why we’ve created a flexible and dynamic workspace (in Edinburgh and Dornoch) that encourages fresh ideas and creativity.
Most importantly, you’ll be surrounded by a passionate and dedicated team who are there to support you. And as we grow, you’ll grow with us – with opportunities to develop your skills and reach your full potential.
Join our team
Colin Woodward, Managing Director at Highland Broadband
“We’re a passionate and dedicated team on a mission to make a difference, and we’re looking for customer service, marketing and sales professionals who want to help take us to the next level. If you’re energised by a fast-paced, results-driven environment and love connecting with people, this is the place for you.”
Careers at Highland Broadband
*Location: We are looking for someone in Scotland who can be in the Inverness based office at least twice a week. *
Are you a dynamic, results-driven sales leader ready to make a real impact in Scotland’s broadband market? Highland Broadband is on a mission to deliver fast, reliable, and affordable connectivity to communities across the Highlands and beyond. We’re growing fast – and we’re looking for a Head of Sales to lead our sales strategy, inspire our teams, and drive revenue growth.
The Opportunity
Reporting directly to the Managing Director, you will be responsible for leading both our in-house telesales function and outsourced field sales teams. This is a hands-on leadership role where you’ll set the pace, coach and motivate teams, and ensure sales performance exceeds targets. You’ll also play a vital role in shaping the evolution of our sales strategy, ensuring our customers’ voices are at the heart of everything we do.
This is an exciting chance to join a forward-thinking company that is transforming connectivity in rural Scotland – and to be part of a senior leadership team driving real change in local communities.
Key Responsibilities
- Lead, coach and motivate telesales and outsourced field sales teams to deliver exceptional performance
- Drive sales growth by setting and achieving ambitious revenue targets
- Monitor performance daily, using data and insights to optimise sales output
- Ensure sales teams are equipped to identify opportunities, build strong customer pipelines and deliver promotional campaigns
- Work cross-functionally with marketing and operations to align sales with business objectives
- Manage and enhance customer feedback loops to strengthen customer experience and inform messaging
• Evolve sales strategies to maximise results across different customer segments
What We’re Looking For
We’re seeking a commercially astute, motivational leader with:
- Proven experience leading telesales and field sales teams, ideally in broadband or telecoms
- A strong track record of exceeding sales and revenue targets
- Experience managing outsourced sales functions to strict performance standards
- Excellent coaching, negotiation, and closing skills
- Data-driven decision-making skills, with the ability to turn insights into action
- Outstanding communication and stakeholder management abilities
Desirable
- Knowledge of the broadband sector
- Understanding of the Scottish market, especially rural communities
- Experience embedding positive company culture in sales teams
Qualifications
- Degree in Business, Marketing, Sales Management or equivalent experience
- Formal sales training and/or leadership certification desirable
- Commitment to ongoing professional development
Why Join Highland Broadband?
- Be part of a company that’s shaping the future of connectivity in Scotland
- Play a senior role in a fast-growing, ambitious business
- Work with a motivated, supportive leadership team
- Competitive package with performance-based incentives
- Opportunity to make a real difference to communities by bringing them faster, more reliable broadband
What we offer
Generous time off – 32 days of annual leave (including bank holidays) from day one, with an extra day added after 2 years’ service.
Car allowance – £4,800 per year, paid monthly to support your travel needs.
Private health cover – single level cover provided after probation, giving you peace of mind for your health and wellbeing.
Competitive pension scheme – employer contributions of 5% and employee contributions of 4%, helping you plan for the future.
Wellhub membership – Bronze-level gym pass after probation to keep you active and energised.
Family-friendly policies – enhanced maternity and paternity leave to support you during life’s most important moments.
Employee Assistance Programme (EAP) – confidential support and advice whenever you need it.
Discounted broadband – reduced home broadband rates if available in your area.
Commission scheme – rewarding you for your performance and success.
Business mileage reimbursement – competitive rates to cover work-related travel.