Denholm Associates is proud to be working with some of Scotland’s most prestigious companies. This is a really exciting role working Front of House with one such company, an artisanal single malt whisky distillery, founded in 1881, now a state-of-the-art distilling facility, making some of the best-known and admired spirit brands. In a category dominated by global brands, generic products and huge marketing spends, this company has always punched above its weight with its pioneering attitude, its pursuit of innovation, its commitment to high-provenance, high-traceability raw materials and through its radically different and provocative brand identity and packaging. While the spirits category is known for its romantic marketing spin and hyperbole, this brand has created a strong reputation for flawless pedigree and provenance, and solid straight-talking. The quality of the products and a small, deeply committed team of individuals who believe passionately in producing the most elegant and thought-provoking spirit possible, make the difference.
Based in beautiful central Glasgow offices, the Front of House Administrator will ensure a smooth running of the office. You would provide full receptionist duties and be responsible for the day to day operation of the Glasgow office, which includes facilities management and health and safety.
Responsibilities will include:-
Front of House * As first point of contact, the role holder will meet and greet all external visitors on arrival at the office and ensure the sign/out process is completed where necessary. * Ensure the reception is neat and tidy at all times. – Arrange office product displays * Responding to email enquiries. * Manage and order catering requests for the Glasgow Office. * Arrange staff travel requests * Stock control and ordering of packaging and stationery * Create office management purchase orders. * Receipt and distribution of incoming post and courier deliveries and manage outgoing courier and postal requests. * Courier Services: Shipping of product samples for domestic and overseas despatch and the completion of paperwork for shipping overseas. * Track and communicate staff working arrangements/locations and parking rotas. * Organise the monthly staff bottles through liaison with the Retail team. * Ad-hoc administrative duties to support the Glasgow office and teams as and when required. * Ensure meeting rooms and office spaces are ready at the beginning of each day.
Facilities Management * Liaise with maintenance suppliers and arranging quotes and repairs as required. * Tenant liaison with landlord for day-to-day building issues * Responsibility for the security of the office (e.g., alarms and keys) * Manage equipment and 1st line maintenance (photocopier, franking machine etc). * Manage the recycling facilities and cleaning contract * Stock control and ordering of office supplies for the kitchen and washrooms * Manage health and safety of office including fire safety and office risk assessments liaising with Quality and Compliance Manager and proposing necessary training. * Ensure that there are sufficient number of first aiders and fire wardens in the office and that training certificates are up to date. * Support the induction of Glasgow based staff by providing an office tour, introduction, keys.
You will be/have:-
- A proactive, ‘can do’ attitude with strong organisational, problem solving and project management skills * Plate spinning brilliance -flexibility and adaptability to juggle a range of different tasks and meet deadlines. * Possess a friendly, helpful, confident, and engaging personality * Proven ability to engage and work collaboratively across a wide range of stakeholders * Strong Microsoft office suite expertise inc. Word, Excel and PowerPoint. * Excellent written and verbal communication skills.
The role has become available due to the current incumbent emigrating, giving you the chance to make this role ‘your own’. Personality is everything, with a willingness to support everyone in the business as well as the many visitors who spend time in the office. Ideally, you should be available to start in July, to allow you to have a handover with the current role-holder.
Your flexible, hard-working attitude will be rewarded by a package of excellent benefits. Please contact me as soon as possible, to hear more about the opportunity.
