Denholm Associates are delighted to retained by Scotch Whisky Investments to help recruit an exciting new Senior IT Engineer position across their Scottish sites.
SWI invests in rare and old whisky and manages them as investments assets for customers around the globe. Soon SWI will start building a new headquarter in Falkland. In the years to come they will manage more and more whisky both in casks and in bottles. They are expanding rapidly and are about to start building multiple bonded warehouses in Glenrothes, in total over 25 warehouses.
You will work alongside with various stakeholders and colleagues working in other departments. You will work closely together with the IT team located in The Netherlands. You are the liaison to our IT partner in Scotland. This IT partner is responsible for providing hardware like laptops and you make sure that the employees in Auchtermuchty are supported in their daily work.
Tasks/responsibilities consists of:
- Manage Office/Microsoft 365 Environments
- Manage Azure Active Directory including Group Policies
- Assist in deployment of Infrastructure improvements
- Assist in maintaining and deploying applications
- Assisting in researching and deploying new applications
- Leading local IT Projects
- Coordinating with the IT team in the Netherlands and the local IT partner
- Assist in managing Support Services and related deliverables
- Configure and manage the support (ticketing) system locally
- Working with End-Users and Vendors to support applications and systems
- Supporting initiatives and projects remotely
- Routine maintenance in various Microsoft environments
Qualifications
- Three years or more of IT support experience is required
- One year or more of advanced Office 365 experience is preferred
- One year or more SharePoint experience is preferred
- Solid experience in support management roles is preferred
- Experience with Microsoft Azure Active Directory is preferred
- Having a worked in a highly motivated, fast-paced, critical support role
- Experience with support systems like Freshdesk, Zendesk of Jira
- An excellent reputation for support to end-users
- Excellent organizational and communication skills are required
- Ability to meet deadlines with Projects and Assignments
- Ability to learn and support new technologies and train others
- Some regional travel maybe required – all expenses paid
- Must be an energetic and highly motivated self-starter
- Must be self-motivated and have a positive attitude
- Must be detail oriented
- Must have the ability to multi-task
- Must have excellent oral and written communication skills
- Must have the ability to communicate effectively with others
