Started in 2013, we began with a simple goal: How could we improve the experience of acquiring a new vehicle? Over the years we have evolved our offering to be focused on car leasing for professionals. We specialise in bringing first class service to busy professionals, removing the associated hassle and time buying a new car normally brings.
We’re continuing to build a technology-led, but ultimately human-inspired business, meaning our sales and service experience is second to none. We’re ambitious about the 2020s, and believe we have the foundations in place to rapidly scale up in the coming years.
Over the next 3 years, we’re set to develop and deliver an entirely new online journey for clients, centred around the personal, expert client experience we have become known for. We will retain this human approach, while developing an unrivalled digital experience for clients, harnessing our expertise for the professional markets we serve.
Our belief is clients shouldn’t have to choose between a single-brand, outdated dealership experience, or an impersonal, low-skilled call centre for one of the most important, and expensive, choices they will make for their family. What is more, the shift to electric vehicles means our advice-led, transparent approach to vehicle provision is needed now, more than ever, as we support and encourage clients to embrace the new world of battery electric vehicles, ahead of the ban of combustion engines in 2030. The climate emergency makes the move to a more environmentally sound manner of mobility not just a nice idea, but a social imperative.
Our vision is to build a business of which we can all be proud.
We pride ourselves on challenging the long-standing car industry status quo.
Act with empathy. Whether this be “Think Like a Customer” or the supportive internal culture we adopt.
A strong focus on continual improvement and excellence.
Role: Head of Sales – Private Client Concierge
You’ll be competitively minded, with the humility to grow and develop. You will love a fast-paced creative environment, where Freedom and Responsibility is the climate we operate in. You’ll be compassionate and empathetic, but not shy away from confronting brutal facts in relationships and adverse situations.
You’ll be ambitious and driven, and recognise the importance of learning and investing in yourself, while ensuring you have fun doing it.
We compare a lot of our cultural environment to being on great sports teams. If you’ve experienced the thrill of high achievement amongst a peer group of A Players, then you’ll know what it feels like to work with Pike + Bambridge.
Over the past 8 years, our Private Client Concierge team have helped over 2000 busy senior professionals through the time-consuming, and often quite confusing process of getting the new car they need. Doing so in a very personalised way, our clients trust us to give them more time, guide them with a far more expert process, and save them the time and hassle often associated with the process of buying a new car.
This role is broken up in to four core areas, and suits an applicant with some experience of dealing with individuals in senior positions in business, whilst able to adapt and develop processes to match what is an incredibly fast-moving, and exciting industry to now be involved with. All new team members go through 12 weeks of intensive training in our P+B Academy, and the training doesn’t stop there, with continuous professional development, both internal and external a key part of our culture.
The areas of specialism are:
At Pike + Bambridge, we pride ourselves on selecting the very best team members we can find for every role we recruit.
On top of this, we offer incredibly detailed training to each and every team member who joins us. All team members go through over 255 hours of training in year one, and are encouraged to take part in both personal and professional development, in the business as well as through external training programmes, often selected by the individual themselves.
This focus on training distinguishes us from many of our peers, with the industry
traditionally experiencing high staff turnover, both through the dealership network, as well as through online ‘call-centre’ leasing brokers.
We have a range of employee benefits including:
As well as working in close collaboration with our clients, and the online marketplaces, we are active members of groups that have been established to combat illicit trade. These include the Scottish Anti-Illicit Trade Group, the European Intellectual Property Office, The Scottish Business Resilience Centre, the Anti-Counterfeiting Group, and the China Britain Business Council. Members of our senior management sit on the boards of ACID (Anti-Copying in Design), the Scottish Ministerial Trade Board, and the European Union Intellectual Property Office’s Observatory Panel for SMEs, amongst others.
Each team member nominates good causes or charities that are supported on both an individual and corporate basis. Wherever possible, we support the employee’s involvement whether through time or fundraising events.
We deliver purpose-driven work from an extremely welcoming environment near the City Centre. We actively encourage the responsible use of resources, from using public transport to reuse, recycling, and, of course, a minimal impact office environment. We have benefited from the advice of the Energy Saving Trust and Resource Efficient Scotland. Our waste contractor also provides us with a monthly report on volumes and types of material and the carbon emissions avoided through recycling.
Over 80% of our employees can walk or cycle to The Lair and, pre-pandemic, 10% were using public transport as their normal daily commuting mode. Without doubt, online meetings will replace considerable miles, going forward, saving resources, time and energy. Where possible, when possible, the train remains our preferred option.
Our people are our most important asset, and their mental well-being and happiness are core to our success. We love our diverse workforce, actively embrace flexible working (even pre-pandemic!) and encourage a healthy work-life balance. We have been recognised as one of the most diverse SME workplaces in the UK and are holders of the Scottish Business Pledge which exists to promote a fairer Scotland. We have also just been included in the 2021 Culture Leaders Top 25 – an accolade of which we are very proud!
We are a fully inclusive and nurturing employer and, despite being in tech, the majority of our team are women, leading to accolades in the Computing Magazine Women in IT Awards and the Amazon Growing Business Awards. We currently represent 15 nationalities and speak 20 languages. Age is no barrier, and we recruit for attitude, providing and encouraging appropriate learning and training for each and every role.
We are also proud members of IP Inclusive, a network of professionals working to make the intellectual property industry more diverse.
Our aim is to combat illicit online trade by identifying and removing counterfeits for sale. Counterfeits not only damage brands, their reputations, and revenues, but can cause significant harm to the end customer – whether as a fake toy or a fake medicine – and the consequences can be life threatening.
Counterfeiting is a significant economic and social issue.
The OECD reports that counterfeit and fake goods make up more than 3.3% of the world’s global trade. Those involved in the trade of counterfeits have been linked to people trafficking, prostitution, and drug dealing.
As such, reducing illicit trade is about much more than brand protection but also about human rights, safety, and social equity.
And this is what we do, every day.
We’re a passionate and professional team who thrive in issue-rich environment and we’re looking for Senior Communication Advisors, Communications Advisors and Communications Executives to join their fast-growing team.
You’ll have previous agency experience at Senior Account Manager or Account Manager level and be passionate about delivering excellent results for clients. You might be a specialist in PR and media relations who produces compelling editorial content across a range of topics and sectors or you might be a public affairs expert who understands the policy landscape and helps clients build influential relationships. Whatever your specialism, you’ll be an excellent writer, full of creative ideas, with proven client management experience and the ability to provide expert advice our clients.
Your key duties will include:
In addition, to be considered for this role, you must be able to demonstrate:
We’re a passionate and professional team who thrive in issue-rich environment and we’re looking to add a Communication Lead to our fast-growing team. You’ll be a trusted advisor to clients across several sectors in all aspects of communication, external affairs, marketing and issues management. Coming from an agency or consultancy environment, at Account Director level or above, you’ll report directly to the Managing Director and be responsible for a small and busy multi-disciplinary team. You’ll have first-class project management skills, be solutions-driven and excellent commercial acumen too. Alongside the senior team, you’ll work to drive the strategic growth of Aspect.
Your core duties will include:
You’ll be a skilled communicator, interested and knowledgeable about the key issues shaping the external environment. In addition, to be considered for this role, you must be able to demonstrate: