Changing the Way the World Buys Cars
Started in 2013, we began with a simple goal: How could we improve the experience of acquiring a new vehicle? Over the years we have evolved our offering to be focused on car leasing for professionals. We specialise in bringing first class service to busy professionals, removing the associated hassle and time buying a new car normally brings.
We’re continuing to build a technology-led, but ultimately human-inspired business, meaning our sales and service experience is second to none. We’re ambitious about the 2020s, and believe we have the foundations in place to rapidly scale up in the coming years.
Looking to the Future
Over the next 3 years, we’re set to develop and deliver an entirely new online journey for clients, centred around the personal, expert client experience we have become known for. We will retain this human approach, while developing an unrivalled digital experience for clients, harnessing our expertise for the professional markets we serve.
Our belief is clients shouldn’t have to choose between a single-brand, outdated dealership experience, or an impersonal, low-skilled call centre for one of the most important, and expensive, choices they will make for their family. What is more, the shift to electric vehicles means our advice-led, transparent approach to vehicle provision is needed now, more than ever, as we support and encourage clients to embrace the new world of battery electric vehicles, ahead of the ban of combustion engines in 2030. The climate emergency makes the move to a more environmentally sound manner of mobility not just a nice idea, but a social imperative.
Our vision is to build a business of which we can all be proud.
Our Culture, in a Nutshell
Be the Good Guys
We pride ourselves on challenging the long-standing car industry status quo.
Be Human
Act with empathy. Whether this be “Think Like a Customer” or the supportive internal culture we adopt.
Champions Do Extra
A strong focus on continual improvement and excellence.
Join our club
Role: Head of Sales – Private Client Concierge
You’ll be competitively minded, with the humility to grow and develop. You will love a fast-paced creative environment, where Freedom and Responsibility is the climate we operate in. You’ll be compassionate and empathetic, but not shy away from confronting brutal facts in relationships and adverse situations.
You’ll be ambitious and driven, and recognise the importance of learning and investing in yourself, while ensuring you have fun doing it.
We compare a lot of our cultural environment to being on great sports teams. If you’ve experienced the thrill of high achievement amongst a peer group of A Players, then you’ll know what it feels like to work with Pike + Bambridge.
Over the past 8 years, our Private Client Concierge team have helped over 2000 busy senior professionals through the time-consuming, and often quite confusing process of getting the new car they need. Doing so in a very personalised way, our clients trust us to give them more time, guide them with a far more expert process, and save them the time and hassle often associated with the process of buying a new car.
This role is broken up in to four core areas, and suits an applicant with some experience of dealing with individuals in senior positions in business, whilst able to adapt and develop processes to match what is an incredibly fast-moving, and exciting industry to now be involved with. All new team members go through 12 weeks of intensive training in our P+B Academy, and the training doesn’t stop there, with continuous professional development, both internal and external a key part of our culture.
The areas of specialism are:
- Developing new leads, through our proven channels and from our targeted sectors
- Converting Client Enquiries from first engagement through to ordering
- Working with the Operations team to deliver a seamless contracts process that can span anything from 2 weeks to 12 months between ordering and delivery
- Managing the Private Client Function
At Pike + Bambridge, we pride ourselves on selecting the very best team members we can find for every role we recruit.
On top of this, we offer incredibly detailed training to each and every team member who joins us. All team members go through over 255 hours of training in year one, and are encouraged to take part in both personal and professional development, in the business as well as through external training programmes, often selected by the individual themselves.
This focus on training distinguishes us from many of our peers, with the industry
traditionally experiencing high staff turnover, both through the dealership network, as well as through online ‘call-centre’ leasing brokers.
We have a range of employee benefits including:
- A flexible, supportive working environment
- Company contribution pension scheme from Aviva
- Free health insurance upon completing of probation period
- An extra day of annual leave on your birthday
- Option for salary sacrifice on electric cars
- You are always wanting to improve and grow
- You had a part time job through university or high school
- You enjoy sports, and have a highly competitive mindset
You can apply here or contact us for more details…
For more information about this new opportunity with Pike + Bambridge, please contact us today.