We are SPT

Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven regional transport partnerships. We run the Glasgow Subway, a host of specialist bus services and are responsible for delivering better public transport for all.

Nice to meet you

SPT aims to provide world-class sustainable public transport for all.

As well as running Glasgow Subway, SPT manages bus stations and a range of specialist bus services within the Strathclyde region from socially necessary bus services and Community Transport to co-ordinating school transport.

SPT employs around 480 people and is committed to ensuring a diverse workforce, reflective of the communities we serve. Embracing different perspectives, knowledge and expertise helps us find better ways of working so we are more effective and efficient.

History in the making

Our current £288 million modernisation plan includes a complete refurbishment of all 15 Subway stations and tunnels, and the introduction of advanced signalling and control systems as well as trains.

This will ensure the over 125-year-old system remains fit for use for many generations to come.

Why SPT?

SPT is leading the way on creating a new vision for transport where the west of Scotland will be an attractive, resilient and well-connected place facilitated by high quality, sustainable and low carbon transport. In delivering this we are currently going through an exciting period of development and improvement.

Across the organisation we are pushing boundaries, striving for excellence and ensuring the customer is at the heart of all we do. With that presents many opportunities to join us on our journey and play an integral part at this exciting time.

Let's get moving

SPT delivers for the people of the west of Scotland and we need the best people on our team to achieve that.

At SPT we’re looking for individuals who are passionate, driven and want to be a part of making history. If that’s you, come join us.

SPT Careers

SPT is a well-established brand in the West of Scotland and offers a wide range of career opportunities for people who are passionate about safety and customer service.

Our staff can access a wide range of learning and development opportunities to enable them to perform well in their current roles and to prepare for future challenges ahead as we continuously improve how we work and deliver for our customers.

SPT encourages applications from all backgrounds and is committed to creating a diverse workforce, reflective of the communities we serve.

Across the organisation we are pushing boundaries, striving for excellence and ensuring the customer is at the heart of all we do. With that presents many opportunities to join us on our journey and play an integral part at this exciting time.

The Product Delivery Lead is responsible for the delivery and maintenance of features and services across multiple products.

Main responsibilities:

  • Lead on Scrum Master activities including Sprint Planning, Sprint Retrospectives, Sprint Reviews and Daily Scrums
  • Organise and coordinate software feature requests (typically ‘user stories’) and incidents so that they are prioritised based on business needs. This will require working closely with the Product Technology Leader, representing the Digital Governance Group and engaging with software engineering teams, product owners, process owners and business analysts (or any User Story Creators)
  • Work closely with the Product Technology Leader to maximise software engineering output and create synergy around business requirements, delivery capabilities, priorities and communications
  • Create a positive stakeholder experience by synergising expectations and delivery
  • Support the delivery of digital transformation across the organisation, including the continuity of any legacy products/services in the interim period

Main Duties:

  • Plan future development sprints with the support of technology specialists, Product Owners and other relevant stakeholders
  • Lead and support current development sprints, working to remove business blockers and taking initiative and ownership where necessary to ensure targets are met
  • Documenting improvement opportunities, velocity trends and information with aim of evolving department processes
  • Represent the Product Team at the Digital Governance Group to ensure that work is prioritised appropriately based on requests from several stakeholders across a variety of products
  • Collaborate with Business Analysts to gain a basic understanding of the feature requirements from across the business
  • Support the delivery of the Digital Strategy with a focus on the user experience
  • Keep abreast of relevant standards, practices, techniques and principles
  • Ensure the pipeline of work for software engineering is well structured, communicated and maintained
  • Organise and coordinate service desk fixes pertaining to internally developed software
  • Support the resource planning activities of the team
  • Support a good working rhythm (mostly through the scrum framework) with the Product Technology Leader
  • Support the Digital Manager in communicating programme progress to key stakeholders and the senior management team
  • Deliver new products or enhancements with appropriate levels of security and quality whilst identifying risks and issues
  • Acting as and supporting Product Owners when required

The Cyber Security and Continuity Lead will be the in-house specialist and lead on Cyber Security and Business Continuity, assisting both within the Digital department and the wider business to ensure that SPT deliver best-in-class security along with digital services.

This role will be responsible for maintaining a high level of cyber security standards by utilising excellent knowledge of security, government directives, technology and related regulations.

You will ensure SPT obtain and re-obtain the necessary accreditations (inc. PCI-DSS, Cyber Essentials Plus) and aim for the best results when compared to the relevant government frameworks and policies.

Main Responsibilities: 

  • Providing support in steering and implementing cyber security and relevant policies, practices and controls across the organisation
  • To improve SPT’s cyber security posture in line with required standards, frameworks and guidance (inc. ScotGov Cyber Resilience Framework). This is to be achieved by working collaboratively with all technology areas in SPT
  • Continuously improve and lead SPTs vulnerability and risk management practices as well as developing and maintaining threat response plans
  • Support the increasing digital change momentum and culture associated with digital transformation and business optimisation
  • Support the development of training material in reference to cyber security and the continuity of services
  • Perform the appropriate formal Cyber Security Impact Assessments when triggered (inc. new solutions, procurement exercises, major changes and scheduled assessments)
  • Maintain documentation and calendar of scheduled risk and impact assessments
  • Providing consultancy and guidance to project managers and various departments. on security practices and the likeliness or impact of security events
  • Support the testing of service and security testing controls
  • Support access audits of products and systems with relevant owners
  • Maintain and gather evidence for external cyber security compliance and audits
  • Focus on security improvement daily, either through research or action
  • Monitor and recommend the annual Cyber Security Objectives for SPT
  • Chair internal Cyber Security committee meetings
  • Create security articles and wallpapers to support a good security culture
  • Monitor cyber security practices and operating procedures across all of the SPT estate including Business Support, Bus and Subway
  • Support with the coordination of cyber and information security suppliers
  • Support technical teams (inc. Service Desk, Product, Subway Engineering) in ensuring the best outcomes are achieved from our security technology
  • Cyber and Information Security report writing and scorecard creation
  • Improving the organisational understanding and culture around cyber security and service continuity
  • Supporting the improvement of our information governance

The Digital Services Team Leader will manage and monitor corporate technology services, suppliers, staff and projects which are required to meet the SPT Digital Strategy; this includes a corporate technology including cloud services, internal infrastructure and endpoints.

You will support a culture of delivery and continuous improvement whilst maintaining excellent working relationships and trust with stakeholders. The successful candidate will manage the security of corporate technology in-keeping with the required standards (ie PCI, NIS, etc).

Main responsibilities:

  • Lead the Digital Service function
  • Organise the allocation of resources to best meet the business needs
  • Support the team in improving the throughput, management and documentation, of corporate technology projects and services
  • Manage the deployment, monitoring, maintenance, development, security, upgrade and support of corporate systems; including servers, data storage, endpoints, corporate networks, voice networks and all associated software and
    hardware
  • Build excellent working relationships and trust with SPT’s user community and other key stakeholders
  • Lead and mentor on contract negotiation and procurement
    exercises associated with corporate technology
  • Govern and manage service SLAs and focus on continuous improvement
  • Provide support to stakeholders in the scoping and definition of project requirements for technology changes
  • Oversee all performance reports and documentation related to the function as well as ensuring that the transition from project to support is appropriately documented
  • Support risk assessment and control processes, reporting issues to the Digital Manager
  • Ensure cyclical works such as DR testing, penetration testing and software and hardware audits are completed as per required standards
  • Ensure application patches are tested, authorised and applied in accordance with the requirements of security standards
  • Ensure that asset management, including robust software licence management, is carried out for all IT equipment and software
  • Ensure that the server and data centre service provision is at a level to support all SPT’s existing and future software applications and new technology initiatives
  • Manage IT Service and project staff including; recruitment, performance monitoring, resource planning, training and mentoring Develop business case justifications and cost/benefit analyses for IT initiatives
  • Check, recommend, approve and purchase IT equipment, software, supplies and third party support to meet the operational requirements of the organisation
  • Establish and maintain regular written and in-person communications with SPT executives, department heads/managers and end users regarding appropriate
    support and activities
  • Conduct research and remain current with the latest technologies and solutions
  • Develop and implement support policies and procedures, ensuring that these are adhered to by auditing on a regular basis

Employees are expected to read the Corporate Safety Policy Statement and take all necessary steps to comply with all of SPT’s statutory Health and Safety duties.

It is a condition of employment that the employee works safely, having regard to themselves and those around them. The potential implications of non-compliance can be serious.

Employees are expected to work collaboratively with colleagues to ensure effective teamwork and the best possible customer service.
Employees must actively participate in required training including refresher training.

Employees are expected to undertake any reasonable management request.

Apply.

If you’d like to find out more about these fantastic new opportunities with SPT, please get in touch with Denholm Associates today.

Callum Beveridge

HAIDER BILGRAMI

Finance Coordinator

Haider recently graduated with a degree in Accounting and Finance and has gathered experience in the finance industry through internships and previous jobs. He will be using all the skills he has acquired through his previous experiences to assist the finance department with gathering data and providing analysis that will help the business expand.

Our People

Our people are our most important asset, and their mental well-being and happiness are core to our success. We love our diverse workforce, actively embrace flexible working (even pre-pandemic!) and encourage a healthy work-life balance. We have been recognised as one of the most diverse SME workplaces in the UK and are holders of the Scottish Business Pledge which exists to promote a fairer Scotland. We have also just been included in the 2021 Culture Leaders Top 25 – an accolade of which we are very proud!

We are a fully inclusive and nurturing employer and, despite being in tech, the majority of our team are women, leading to accolades in the Computing Magazine Women in IT Awards and the Amazon Growing Business Awards. We currently represent 15 nationalities and speak 20 languages. Age is no barrier, and we recruit for attitude, providing and encouraging appropriate learning and training for each and every role.

We are also proud members of IP Inclusive, a network of professionals working to make the intellectual property industry more diverse.

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Communication Lead

We’re a passionate and professional team who thrive in issue-rich environment and we’re looking to add a Communication Lead to our fast-growing team. You’ll be a trusted advisor to clients across several sectors in all aspects of communication, external affairs, marketing and issues management. Coming from an agency or consultancy environment, at Account Director level or above, you’ll report directly to the Managing Director and be responsible for a small and busy multi-disciplinary team. You’ll have first-class project management skills, be solutions-driven and excellent commercial acumen too. Alongside the senior team, you’ll work to drive the strategic growth of Aspect.

Your core duties will include:

  • Working with the MD to develop and deliver growth strategies 
  • Attracting and retaining profitable clients across a range of sectors 
  • Leading the creation and execution of strategic communication programmes
  • Inspiring, leading and developing multi-disciplinary teams
  • Developing strong relationships with clients, colleagues and associates
  • Producing high quality pitches and proposals to secure new business 
  • Curating, nurturing and managing a team of talented associates.

You’ll be a skilled communicator, interested and knowledgeable about the key issues shaping the external environment. In addition, to be considered for this role, you must be able to demonstrate:

  • 7+ years of senior leadership experience within an agency or consultancy
  • Experience in Energy, Renewables, Financial Services or Life Sciences would be very desirable
  • Outstanding writing skills and the ability to engage and excite an audience
  • An impressive track record of client attraction, retention and growth 
  • The ability to thrive fast-paced environment managing multiple projects simultaneously
  • Strong influencing and leadership skills to motivate and inspire those around you
  • Excellent planning, evaluation and project management skills
  • To develop new processes, systems and ways of working to drive performance

Communication Advisors

We’re a passionate and professional team who thrive in issue-rich environment and we’re looking for Senior Communication Advisors, Communications Advisors and Communications Executives to join their fast-growing team. 

You’ll have previous agency experience at Senior Account Manager or Account Manager level and be passionate about delivering excellent results for clients. You might be a specialist in PR and media relations who produces compelling editorial content across a range of topics and sectors or you might be a public affairs expert who understands the policy landscape and helps clients build influential relationships. Whatever your specialism, you’ll be an excellent writer, full of creative ideas, with proven client management experience and the ability to provide expert advice our clients.

Your key duties will include:

  • Supporting the key account lead with day-to-day client liaison, providing strategic counsel on day-to-day account matters when required
  • Active involvement in planning and delivering global PR, marketing and digital campaigns
  • Managing content programmes, including mapping out content themes, spotting industry trends and story angles, writing copy when required which may include opinion articles, web and social
  • Building strong media relationships, creating pitches based on your story ideas and delivering content in-to suit the client’s target media and securing opportunities
  • Planning and running client’s social media programmes, and management of their channels
  • Continuously identifying opportunities to grow brand awareness and profile our client’s businesses within their target sector through events, webinars, thought leadership
  • Producing comprehensive and timely reports on client activity 
  • Supporting in the development of client proposals to help grow or win parts of the business


In addition, to be considered for this role, you must be able to demonstrate:

  • Proven background in account handling and direct client liaison – 4 years’ minimum
  • Experience in an agency setting focusing on B2B communication or PR
  • Strong communications skills, verbal and written
  • A background in delivering creative, digitally led B2B communications such as LinkedIn campaigns
  • An innate understanding of earned media, with the ability to create stories and generate coverage across traditional media, digital and social
  • Experience working on content management programmes, with an awareness of the changing way business audiences consume information and an appreciation of search, paid and wider customer marketing activity, and how it all fits together
  • A history of working with clients in a variety of sectors is welcomed but experience in the tech and energy industries is advantageous.

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DATA ENGINEER

Our Purpose

Our aim is to combat illicit online trade by identifying and removing counterfeits for sale. Counterfeits not only damage brands, their reputations, and revenues, but can cause significant harm to the end customer – whether as a fake toy or a fake medicine – and the consequences can be life threatening.

Counterfeiting is a significant economic and social issue.

The OECD reports that counterfeit and fake goods make up more than 3.3% of the world’s global trade. Those involved in the trade of counterfeits have been linked to people trafficking, prostitution, and drug dealing.

As such, reducing illicit trade is about much more than brand protection but also about human rights, safety, and social equity.

And this is what we do, every day.

Our Environment

We deliver purpose-driven work from an extremely welcoming environment near the City Centre. We actively encourage the responsible use of resources, from using public transport to reuse, recycling, and, of course, a minimal impact office environment. We have benefited from the advice of the Energy Saving Trust and Resource Efficient Scotland. Our waste contractor also provides us with a monthly report on volumes and types of material and the carbon emissions avoided through recycling.

Over 80% of our employees can walk or cycle to The Lair and, pre-pandemic, 10% were using public transport as their normal daily commuting mode. Without doubt, online meetings will replace considerable miles, going forward, saving resources, time and energy. Where possible, when possible, the train remains our preferred option. 

ZOE LUMSDEN

Recruitment AdministratoR

Zoe joined Denholm in 2022 as Recruitment Administrator, after working in administration roles for nearly a decade. Most recently within the recruitment industry, she joins us with experience of supporting consultants, clients and candidates at all levels. Zoe has a passion for helping people and applies her positive attitude and approachable manner to support our team and deliver the best possible service to our clients and candidates at all times.

Our Community

As well as working in close collaboration with our clients, and the online marketplaces, we are active members of groups that have been established to combat illicit trade. These include the Scottish Anti-Illicit Trade Group, the European Intellectual Property Office, The Scottish Business Resilience Centre, the Anti-Counterfeiting Group, and the China Britain Business Council. Members of our senior management sit on the boards of ACID (Anti-Copying in Design), the Scottish Ministerial Trade Board, and the European Union Intellectual Property Office’s Observatory Panel for SMEs, amongst others.

Each team member nominates good causes or charities that are supported on both an individual and corporate basis. Wherever possible, we support the employee’s involvement whether through time or fundraising events.

ANGELA MCCANN

DIRECTOR OF GROWTH

Having worked in the recruitment industry since 2000, Angela brings a wealth of experience as a Recruitment Professional and a proven track record of delivering a high-quality search and selection service to both public and private companies in the UK and internationally. Angela believes in a partnership approach to recruitment, ensuring a detailed understanding of employer/jobseeker requirements and delivering a bespoke service underpinned by professionalism, pragmatism and strong market knowledge.

JAMES BLYTH

HEAD OF MANUFACTURING & ENGINEERING

James has a decade of experience within the FMCG sector where he has partnered with a wide range of businesses placing key appointments at all levels including Director/ Board level. Driving growth across our Manufacturing & Engineering function, James specialises in Production, Operations, Engineering, Quality, HSE, Technical, NPD and Supply Chain. With his passion and expertise in these areas, James supports candidates and clients by working closely to understand their needs and wants providing exceptional service.

ANDY MACEWAN

HEAD OF TECHNOLOGY, CHANGE & TRANSFORMATION

Andy has been recruiting in Technology, Change & Transformation since 2001. Delivering tailored resource solutions as trusted advisor to clients ranging from start-ups through to global blue-chip organisations across contract, permanent, fixed term, and managed service/statement of work solutions. He has experience providing candidates for Helpdesk through to CIO and takes great pride in providing excellent customer service and ensuring each candidate journey is a positive one. An expert in his market he can provide guidance across current market trends.

SCOTT CAITHNESS

CLIENT RELATIONSHIP PARTNER

Scott started his career working for one of the leading Advertising & Comms agencies in Edinburgh where he spent 7 years before moving in to recruitment in 2011. As such, he is well-networked in the Marketing & Comms space across Scotland. With a friendly and consultative approach, Scott is genuinely passionate about providing a positive journey to both candidates and clients alike and believes communication plays a big part in this.  A “thinking-outside-the-box recruiter”, he is known for helping candidates portray the best version of themselves and helping clients find talent for those hard to fill roles.

DAVID RANDALL

SENIOR CONSULTANT - MARKETING & SALES

David started recruitment at the age of 23 and while it isn’t for everyone, it was for David. What he really enjoys is looking beyond the CV and really getting to know the people sitting across the table, learning all about them and building relationships with new people. And that hasn’t changed to this day. David loves solving the puzzle of balancing the needs and wants clients and candidates to reach a point where everyone is happy. Based in Glasgow, he covers the B2B market for sales and marketing roles across Scotland.

LIZ PARSONS

SENIOR CONSULTANT - MARKETING

Liz has over 14 years’ experience in recruitment working across primarily the high-tech, pharmaceutical and FMCG sectors. She joined Denholm on December 1st 2021 following a relocation from Ireland to focus on Marketing recruitment. Liz’s experience ranges from high volume recruitment to executive search and she prides herself in her ability to fully understand a brief and her accurate matching skills. Frequently praised as being a clear communicator with a strong customer service ethic, Liz is well suited to the culture here at Denholm, where the client and the candidates’ needs are paramount.

EUAN ARCHIBALD

SENIOR CONSULTANT - Technology, Change & Transformation

Euan has been working in the world of recruitment since 2012, working to deliver bespoke services to both clients and candidates. Prioritising ‘future-fit’ candidates for clients, he works as an extension of his client’s business ensuring great representation in the market. He consults with each client to ensure excellent candidate journeys. Euan works focuses primarily on business analysis, project management and technical support opportunities.

CALLUM BEVERIDGE

SENIOR CONSULTANT - TECHNOLOGY, CHANGE & TRANSFORMATION

Callum has been working in recruitment since 2018 where he has solely focussed on the Technology, Change and Transformation market across the UK and ROI. He works closely with his clients and candidates to build long-lasting relationships across several industries, including Technology, Financial Services, Professional Services, Healthcare, Education, Public Sector and more. He specialises in engineering roles across Software, Infrastructure, Systems, DevOps and Cloud, along with Software Testing.

DREW GILLIES

SENIOR CONSULTANT - AGENCY

Drew arrived at Denholm as an award-winning creative, having headed content strategy teams for marketing/advertising agencies in the UK/USA before a successful career in HR, people and culture. He has years of marketing experience and building teams on both sides of the Atlantic, priding himself on going the extra mile for clients and candidates alike. Drew always works with passion as our specialist in account management, planning and strategy, digital marketing, full-spectrum creative and traffic/studio management.

OPTIMISE

CVs and interviews will take you to Level 2. Our behavioural profile will take you to Level 3, vital to identifying future potential.

LEVEL 1

Appears to...

  • Appearance
  • Expressiveness
  • Manner
  • Presence

LEVEL 2

Can do...

  • Knowledge
  • Acquired skills
  • Training
  • Experience
  • Education
  • Credentials

LEVEL 3

Will do...

  • Capability to learn
  • Aptitude
  • Attitude
  • Self-motivation
  • Stability
  • Persistence
  • Maturity
  • Temperament
  • Behaviour patterns