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BRUICHLADDICH DISTILLERY IS LOCATED ON THE SOUTHWESTERN TIP OF THE REMOTE HEBRIDEAN ISLAND OF ISLAY WHERE FOUR UNIQUE SPIRITS ARE DISTILLED. HOME TO BRUICHLADDICH, PORT CHARLOTTE AND OCTOMORE SINGLE MALT WHISKIES AND THE BOTANIST ISLAY DRY GIN.

bottle of Bruichladdich

A VICTORIAN DISTILLERY RE-IMAGINED FOR THE FUTURE

Since Bruichladdich’s resurrection in 2001, our ambitions have gone beyond the simple idea of making and selling single malt scotch whisky. 

Our goal was to be an antidote to the industry norm.

We set course to be pioneers, provocateurs and change makers. Reconnecting the land and the dram, re-evaluating the prescribed ‘rules’ of the industry, questioning where flavour comes from and understanding why agricultural ecosystems are important. 

This was a journey that would go on to inspire an army of distillers and drinkers across the world.

And as we continue this path, we discover that the more we learn, the more we know we need to do.

 

Today, our commitments to people and the planet grow stronger, ensuring we use our business as a force for good.

With our empowered team, we pursue this bigger purpose and maintain our mission to create the most thought-provoking spirits we can. 

We hope our actions will stimulate other entrepreneurial start-ups to emerge on our island home and further afield, each one adding richness and diversity, paving the way for an increasingly dynamic and self-sufficient future.

charity event
man on the beach
bottles
bikes outside Bruichladdich
man walking across wheat field

OPPORTUNITIES AT BRUICHLADDICH

The latest opportunities at Bruichladdich have been filled. If you would like to view all the opportunities available at denholm associates, please click here.

Denholm Associates brand
CRM & ECOMMERCE ACTIVATION MANAGER

This exciting role sits within the Global Digital, Design and Content Team, part of Bruichladdich Distillery’s Global Marketing Team. The objectives of this overall specialist team support the acceleration of Bruichladdich Distillery’s ambitions, champion a client- centric model and support the delivery of Remy Cointreau group objectives to deliver:

  • Greater reach of the consumers Bruichladdich Distillery and its brands wants to target
  • Increased engagement of consumers, stepping closer to the distillery and its brands
  • Effective conversion of consumers from consideration through to trial and purchase
  • Advocacy of Bruichladdich Distillery and each brand in the moments that count

Reporting directly to the Head of Digital, the CRM and eCommerce Activation Manager plays a critical role in helping to build strong and lasting relationships with consumers capable of driving meaningful growth; from the initial value exchange to deeper, two-way relationships that shape what we do and what we offer in the future. With an emphasis on DTC communications and commerce in the immediate and future roadmap, this fixed-term role delivers an exciting and important remit across the next 12 months.

You will bring a unique combination a mix of strategic, operational, creative and technical expertise and take a truly hands-on approach in managing the global recruitment, analysis, activation and protection of consumer data to enhance and elevate the experience consumers have with our brands from the inception of their relationship onwards. You will also be responsible for activating a face-paced product pipeline across eCommerce and CRM platforms and output, working closely with the full Digital, Design & Content team and brand stakeholders to create impactful amplification plans for new releases across brands.

First-hand experience of creating and executing complex CRM campaigns and user journeys is critical to the role, including building and optimising email content, and defining and creating segmentation strategies using existing data to create greater impact. You will be comfortable with a level of copy creation and be able to operate ESP and CMS platforms.

  • Translates the CRM and DTC roadmap into tangible actions, events and content to deliver awareness through to advocacy, driving forward opportunities for new data capture and customer retention
  • Refines, analyse and enhances consumer data, defining optimum consumer journeys and mechanics – and resulting deliverables (e.g. content, web development)
  • Builds and manages all email sends, including the testing and deployment of all consumer campaigns and newsletters using Salesforce Marketing Cloud
  • Manages and deploys a rolling CRM comms calendar across all Bruichladdich Distillery brands, creating a feedback loop between activity and the rolling annual contact plans to drive forward opportunities and address challenges
  • Activates a global/ local CRM approach and ensures alignment and adoption of the approach across markets, cascading calendars and content to in-market teams
  • Develops and deploys an ongoing segmentation strategy as well as identifying clear pilots to build automated journeys against specific rules and actions, within the CRM platform and wider Salesforce stack
  • Coordinates the rolling NPD pipeline across DTC properties, managing the activation of new products across global brand websites, eBoutiques and email programmes, in line with global launch dates and campaigns
  • Lead point of contact for the central CRM agency, building understanding of specific brand needs within the agency team to best deliver on strategy and output
  • Facilitates data-driven decision making, with a hands-on, pro-active approach and supports training on relevant tools and platforms across central teams and markets
  • Promotes a collaborative and productive approach; inputting specialist skills and insight into brand strategy and execution, building internal capability and accelerating external impact
  • Builds strong relationships globally and enables a share and steal, test and learn culture across brands and initiatives, to leverage best practice
     
  • Minimum of 2 years’ experience in a dedicated CRM & eCommerce role, with 5+ years’ broader marketing exposure; including demonstrable expertise in building, executing and analysing CRM campaigns, hands-on confidence in identifying and creating consumer segmentation strategies and journeys and supporting eCommerce growth
  • In-depth working knowledge of enterprise-level email service providers (Salesforce Marketing Cloud and familiarity with wider Salesforce stack preferable) to deliver annual, rolling contact plans that support the building of lasting consumer relationships and create consumer value
  • Proven ability in managing and building complex email and mobile triggers, marketing automations and consumer journeys with demonstrable digital marketing knowledge – especially in omni-channel CRM/lifecycle marketing, retention/engagement strategies and personalisation tactics
  • Experienced in transforming data into insight to aid future planning, decision making and performance understanding (having previously employed a variety of analytics platforms and sources, including GA4)
  • Commercially minded with the ability to understand consumer relationships in commercial terms and translate CRM and eCommerce deliverables into tangible value
  • A great communicator and influencer with the ability to build positive relationships both internally and externally and inspire, engage, educate and influence individuals and teams. Confident in internal storytelling up to senior leadership level with previous experience in managing relationships with external partners
  • Considerable operational expertise in Data and Privacy legislation and standards
  • Experience using CMS systems, particularly in an eCommerce context, with a foundational level of HTML coding skills
 
  • Experience in delivering experiences and content through Shopify Plus
  • Global knowledge of diverse markets with specific data compliance and privacy laws
  • Hands-on experience with the Salesforce stack
  • History of working with premium products and/or purpose-led brands

CONTACT US OR APPLY HERE...

If you’d like more information about this role WITH BRUICHLADDICH, please get in touch today.

Thank you.

MADDY DAVIES

Denholm Associates brand

HAIDER BILGRAMI

Finance Coordinator

Haider recently graduated with a degree in Accounting and Finance and has gathered experience in the finance industry through internships and previous jobs. He will be using all the skills he has acquired through his previous experiences to assist the finance department with gathering data and providing analysis that will help the business expand.

Our People

Our people are our most important asset, and their mental well-being and happiness are core to our success. We love our diverse workforce, actively embrace flexible working (even pre-pandemic!) and encourage a healthy work-life balance. We have been recognised as one of the most diverse SME workplaces in the UK and are holders of the Scottish Business Pledge which exists to promote a fairer Scotland. We have also just been included in the 2021 Culture Leaders Top 25 – an accolade of which we are very proud!

We are a fully inclusive and nurturing employer and, despite being in tech, the majority of our team are women, leading to accolades in the Computing Magazine Women in IT Awards and the Amazon Growing Business Awards. We currently represent 15 nationalities and speak 20 languages. Age is no barrier, and we recruit for attitude, providing and encouraging appropriate learning and training for each and every role.

We are also proud members of IP Inclusive, a network of professionals working to make the intellectual property industry more diverse.

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Communication Lead

We’re a passionate and professional team who thrive in issue-rich environment and we’re looking to add a Communication Lead to our fast-growing team. You’ll be a trusted advisor to clients across several sectors in all aspects of communication, external affairs, marketing and issues management. Coming from an agency or consultancy environment, at Account Director level or above, you’ll report directly to the Managing Director and be responsible for a small and busy multi-disciplinary team. You’ll have first-class project management skills, be solutions-driven and excellent commercial acumen too. Alongside the senior team, you’ll work to drive the strategic growth of Aspect.

Your core duties will include:

  • Working with the MD to develop and deliver growth strategies 
  • Attracting and retaining profitable clients across a range of sectors 
  • Leading the creation and execution of strategic communication programmes
  • Inspiring, leading and developing multi-disciplinary teams
  • Developing strong relationships with clients, colleagues and associates
  • Producing high quality pitches and proposals to secure new business 
  • Curating, nurturing and managing a team of talented associates.

You’ll be a skilled communicator, interested and knowledgeable about the key issues shaping the external environment. In addition, to be considered for this role, you must be able to demonstrate:

  • 7+ years of senior leadership experience within an agency or consultancy
  • Experience in Energy, Renewables, Financial Services or Life Sciences would be very desirable
  • Outstanding writing skills and the ability to engage and excite an audience
  • An impressive track record of client attraction, retention and growth 
  • The ability to thrive fast-paced environment managing multiple projects simultaneously
  • Strong influencing and leadership skills to motivate and inspire those around you
  • Excellent planning, evaluation and project management skills
  • To develop new processes, systems and ways of working to drive performance

Communication Advisors

We’re a passionate and professional team who thrive in issue-rich environment and we’re looking for Senior Communication Advisors, Communications Advisors and Communications Executives to join their fast-growing team. 

You’ll have previous agency experience at Senior Account Manager or Account Manager level and be passionate about delivering excellent results for clients. You might be a specialist in PR and media relations who produces compelling editorial content across a range of topics and sectors or you might be a public affairs expert who understands the policy landscape and helps clients build influential relationships. Whatever your specialism, you’ll be an excellent writer, full of creative ideas, with proven client management experience and the ability to provide expert advice our clients.

Your key duties will include:

  • Supporting the key account lead with day-to-day client liaison, providing strategic counsel on day-to-day account matters when required
  • Active involvement in planning and delivering global PR, marketing and digital campaigns
  • Managing content programmes, including mapping out content themes, spotting industry trends and story angles, writing copy when required which may include opinion articles, web and social
  • Building strong media relationships, creating pitches based on your story ideas and delivering content in-to suit the client’s target media and securing opportunities
  • Planning and running client’s social media programmes, and management of their channels
  • Continuously identifying opportunities to grow brand awareness and profile our client’s businesses within their target sector through events, webinars, thought leadership
  • Producing comprehensive and timely reports on client activity 
  • Supporting in the development of client proposals to help grow or win parts of the business


In addition, to be considered for this role, you must be able to demonstrate:

  • Proven background in account handling and direct client liaison – 4 years’ minimum
  • Experience in an agency setting focusing on B2B communication or PR
  • Strong communications skills, verbal and written
  • A background in delivering creative, digitally led B2B communications such as LinkedIn campaigns
  • An innate understanding of earned media, with the ability to create stories and generate coverage across traditional media, digital and social
  • Experience working on content management programmes, with an awareness of the changing way business audiences consume information and an appreciation of search, paid and wider customer marketing activity, and how it all fits together
  • A history of working with clients in a variety of sectors is welcomed but experience in the tech and energy industries is advantageous.

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DATA ENGINEER

Our Purpose

Our aim is to combat illicit online trade by identifying and removing counterfeits for sale. Counterfeits not only damage brands, their reputations, and revenues, but can cause significant harm to the end customer – whether as a fake toy or a fake medicine – and the consequences can be life threatening.

Counterfeiting is a significant economic and social issue.

The OECD reports that counterfeit and fake goods make up more than 3.3% of the world’s global trade. Those involved in the trade of counterfeits have been linked to people trafficking, prostitution, and drug dealing.

As such, reducing illicit trade is about much more than brand protection but also about human rights, safety, and social equity.

And this is what we do, every day.

Our Environment

We deliver purpose-driven work from an extremely welcoming environment near the City Centre. We actively encourage the responsible use of resources, from using public transport to reuse, recycling, and, of course, a minimal impact office environment. We have benefited from the advice of the Energy Saving Trust and Resource Efficient Scotland. Our waste contractor also provides us with a monthly report on volumes and types of material and the carbon emissions avoided through recycling.

Over 80% of our employees can walk or cycle to The Lair and, pre-pandemic, 10% were using public transport as their normal daily commuting mode. Without doubt, online meetings will replace considerable miles, going forward, saving resources, time and energy. Where possible, when possible, the train remains our preferred option. 

ZOE LUMSDEN

Recruitment AdministratoR

Zoe joined Denholm in 2022 as Recruitment Administrator, after working in administration roles for nearly a decade. Most recently within the recruitment industry, she joins us with experience of supporting consultants, clients and candidates at all levels. Zoe has a passion for helping people and applies her positive attitude and approachable manner to support our team and deliver the best possible service to our clients and candidates at all times.

Our Community

As well as working in close collaboration with our clients, and the online marketplaces, we are active members of groups that have been established to combat illicit trade. These include the Scottish Anti-Illicit Trade Group, the European Intellectual Property Office, The Scottish Business Resilience Centre, the Anti-Counterfeiting Group, and the China Britain Business Council. Members of our senior management sit on the boards of ACID (Anti-Copying in Design), the Scottish Ministerial Trade Board, and the European Union Intellectual Property Office’s Observatory Panel for SMEs, amongst others.

Each team member nominates good causes or charities that are supported on both an individual and corporate basis. Wherever possible, we support the employee’s involvement whether through time or fundraising events.

ANGELA MCCANN

DIRECTOR OF GROWTH

Having worked in the recruitment industry since 2000, Angela brings a wealth of experience as a Recruitment Professional and a proven track record of delivering a high-quality search and selection service to both public and private companies in the UK and internationally. Angela believes in a partnership approach to recruitment, ensuring a detailed understanding of employer/jobseeker requirements and delivering a bespoke service underpinned by professionalism, pragmatism and strong market knowledge.

JAMES BLYTH

HEAD OF MANUFACTURING & ENGINEERING

James has a decade of experience within the FMCG sector where he has partnered with a wide range of businesses placing key appointments at all levels including Director/ Board level. Driving growth across our Manufacturing & Engineering function, James specialises in Production, Operations, Engineering, Quality, HSE, Technical, NPD and Supply Chain. With his passion and expertise in these areas, James supports candidates and clients by working closely to understand their needs and wants providing exceptional service.

ANDY MACEWAN

HEAD OF TECHNOLOGY, CHANGE & TRANSFORMATION

Andy has been recruiting in Technology, Change & Transformation since 2001. Delivering tailored resource solutions as trusted advisor to clients ranging from start-ups through to global blue-chip organisations across contract, permanent, fixed term, and managed service/statement of work solutions. He has experience providing candidates for Helpdesk through to CIO and takes great pride in providing excellent customer service and ensuring each candidate journey is a positive one. An expert in his market he can provide guidance across current market trends.

SCOTT CAITHNESS

CLIENT RELATIONSHIP PARTNER

Scott started his career working for one of the leading Advertising & Comms agencies in Edinburgh where he spent 7 years before moving in to recruitment in 2011. As such, he is well-networked in the Marketing & Comms space across Scotland. With a friendly and consultative approach, Scott is genuinely passionate about providing a positive journey to both candidates and clients alike and believes communication plays a big part in this.  A “thinking-outside-the-box recruiter”, he is known for helping candidates portray the best version of themselves and helping clients find talent for those hard to fill roles.

DAVID RANDALL

SENIOR CONSULTANT - MARKETING & SALES

David started recruitment at the age of 23 and while it isn’t for everyone, it was for David. What he really enjoys is looking beyond the CV and really getting to know the people sitting across the table, learning all about them and building relationships with new people. And that hasn’t changed to this day. David loves solving the puzzle of balancing the needs and wants clients and candidates to reach a point where everyone is happy. Based in Glasgow, he covers the B2B market for sales and marketing roles across Scotland.

LIZ PARSONS

SENIOR CONSULTANT - MARKETING

Liz has over 14 years’ experience in recruitment working across primarily the high-tech, pharmaceutical and FMCG sectors. She joined Denholm on December 1st 2021 following a relocation from Ireland to focus on Marketing recruitment. Liz’s experience ranges from high volume recruitment to executive search and she prides herself in her ability to fully understand a brief and her accurate matching skills. Frequently praised as being a clear communicator with a strong customer service ethic, Liz is well suited to the culture here at Denholm, where the client and the candidates’ needs are paramount.

EUAN ARCHIBALD

SENIOR CONSULTANT - Technology, Change & Transformation

Euan has been working in the world of recruitment since 2012, working to deliver bespoke services to both clients and candidates. Prioritising ‘future-fit’ candidates for clients, he works as an extension of his client’s business ensuring great representation in the market. He consults with each client to ensure excellent candidate journeys. Euan works focuses primarily on business analysis, project management and technical support opportunities.

CALLUM BEVERIDGE

SENIOR CONSULTANT - TECHNOLOGY, CHANGE & TRANSFORMATION

Callum has been working in recruitment since 2018 where he has solely focussed on the Technology, Change and Transformation market across the UK and ROI. He works closely with his clients and candidates to build long-lasting relationships across several industries, including Technology, Financial Services, Professional Services, Healthcare, Education, Public Sector and more. He specialises in engineering roles across Software, Infrastructure, Systems, DevOps and Cloud, along with Software Testing.

DREW GILLIES

HEAD OF AGENCY

Drew arrived at Denholm as an award-winning creative, having headed content strategy teams for marketing/advertising agencies in the UK/USA before a successful career in HR, people and culture. He has years of marketing experience and building teams on both sides of the Atlantic, priding himself on going the extra mile for clients and candidates alike. Drew always works with passion as our specialist in account management, planning and strategy, digital marketing, full-spectrum creative and traffic/studio management.

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LEVEL 1

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LEVEL 3

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