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Kick is one of the UK’s leading independent ICT services businesses, with ambitious plans for growth. From an £800k turnover in 2015 to a £15m turnover today, our business continues to grow from strength to strength. Our ambition is to achieve a £30m run rate by 2023. We will achieve this by a combination of acquisitions and organic growth.

The acquisition of Clyde Solutions in April 2021 took our number of acquisitions to five and over the period of all acquisitions we have successfully integrated some 800 customers and 120 staff into the group. 2021 will continue to see further additions to the group in the areas of Dynamics and Cyber Security. We have a well-defined “targets” list and in addition to our existing plans we have recently agreed an investment from private equity house BGF with a view to accelerating our growth objective to £50m and beyond. 

Our largely horizontal SME based customer profile saw 2020 record a further 11% growth in recurring revenues and we are seeing a similar growth profile in 2021 with recurring revenues now in excess of £10m. Today more than 60% of our revenue is recurring based and the associated margin covers well in excess of 80% of our operating costs.

It is our vision to be the largest and best performing single source IT services business headquartered in Scotland, employing a highly skilled and talented team of IT professionals. Our mission is to add value and provide an outstanding service to the customers who choose to work with us.

Our values

Personal

Our customers are at the heart of our business. We take the time to listen and understand. We’re here to help.

People

Our people are our greatest asset. We are committed to the development of our teams and strive to be the employer of choice in our industry.

Progressive

We are bold and innovative and always look at new ways of doing things. We have a growth mindset and lead the way for others in our industry.

Senior Marketing Executive

We are looking to grow our Marketing team from 2 to 3 individuals in line with business growth ambitions. To help us achieve our ambitious growth plans, we are looking for a Senior Marketing Executive to join us with a strong performance marketing skillset. Our work spans across all four divisions of the business – Dynamics, Infor, IT Services and Communications. As a result, the work we do in Marketing is plentiful and varied.

As Senior Marketing Executive, you will have a significant contribution to the planning and delivery of strategic marketing campaigns for each of the four divisions.

Key responsibilities:

  • Planning and delivering marketing campaigns from brief to execution
  • Responsibility for the day-to-day running of Kick’s paid social, paid search and SEO activity
  • Working with agencies and partners to deliver and optimise agreed activity across Kick’s performance marketing channels
  • Developing tactics and executing segment-specific digital marketing campaigns
  • Coordinating the delivery of functional changes to the website
  • Accountability for delivery of Kick’s conversion rate optimisation programme
  • You’ll currently be operating in a similar role and can demonstrate your ability to deliver high converting digital marketing campaigns
  • You have a professional understanding of Google Analytics, Google Ads and SEO tactics
  • Deep understanding of growth and optimisation, A/B testing and customer journey mapping
  • Strong analytical skills and a proven track record in using data to optimise campaign performance and advise marketing strategies
  • You are highly analytical and results driven with great attention to detail
  • You have a growth mindset, are adaptable and have a drive for continuous improvement

Marketing are responsible for delivering growth for all of Kick’s products and services through optimised and ‘customer first’ sales propositions and journeys. Our sales strategy is to ‘secure the core and grow the base’. We will achieve this by maintaining a stable base of customers primed to engage on upsell and cross sell opportunities and unlocking the full potential of our existing customer base through an integrated and coordinated retention strategy. Our acquisition campaigns are highly targeted and based upon segmentation and market insights.  We maximise our campaign performance through regular test and learn activity as well as our ongoing programme of conversion rate optimisation.  

The Marketing team is currently split in to three distinct workstreams – brand, retention and acquisition. The Senior Marketing Executive will work closely with me to deliver on our acquisition strategy. Whilst our paid search and social advertising efforts are at a relatively mature stage we are keen to unlock the potential SEO will have for the business. One of the first projects the Senior Marketing Executive will be involved in will be helping to define Kick’s SEO programme.

Working for Kick

We provide a wide range of employee benefits, which have been brought together to support the well-being and career development of all our people. We offer access to our Group Personal Pension Plan, Healthcare, Life Cover, Cycle to Work scheme, an additional days holiday for your birthday and a £500 bonus for any successful referrals.

We are a busy team and very focussed on delivering great work. We don’t take ourselves too seriously and we are always looking for ways to do things differently. We have a very open and honest way of working and everyone’s contribution is valued. We also have fantastic support at board level and are keen to demonstrate the value that Marketing adds to the bottom line of the business.

Contact us or apply here...

If you’d like to find out more about this new opportunity, please get in touch with Denholm Associates today.

Thank you.

Jonathan Watt

Our Community

As well as working in close collaboration with our clients, and the online marketplaces, we are active members of groups that have been established to combat illicit trade. These include the Scottish Anti-Illicit Trade Group, the European Intellectual Property Office, The Scottish Business Resilience Centre, the Anti-Counterfeiting Group, and the China Britain Business Council. Members of our senior management sit on the boards of ACID (Anti-Copying in Design), the Scottish Ministerial Trade Board, and the European Union Intellectual Property Office’s Observatory Panel for SMEs, amongst others.

Each team member nominates good causes or charities that are supported on both an individual and corporate basis. Wherever possible, we support the employee’s involvement whether through time or fundraising events.

Our Environment

We deliver purpose-driven work from an extremely welcoming environment near the City Centre. We actively encourage the responsible use of resources, from using public transport to reuse, recycling, and, of course, a minimal impact office environment. We have benefited from the advice of the Energy Saving Trust and Resource Efficient Scotland. Our waste contractor also provides us with a monthly report on volumes and types of material and the carbon emissions avoided through recycling.

Over 80% of our employees can walk or cycle to The Lair and, pre-pandemic, 10% were using public transport as their normal daily commuting mode. Without doubt, online meetings will replace considerable miles, going forward, saving resources, time and energy. Where possible, when possible, the train remains our preferred option. 

Our People

Our people are our most important asset, and their mental well-being and happiness are core to our success. We love our diverse workforce, actively embrace flexible working (even pre-pandemic!) and encourage a healthy work-life balance. We have been recognised as one of the most diverse SME workplaces in the UK and are holders of the Scottish Business Pledge which exists to promote a fairer Scotland. We have also just been included in the 2021 Culture Leaders Top 25 – an accolade of which we are very proud!

We are a fully inclusive and nurturing employer and, despite being in tech, the majority of our team are women, leading to accolades in the Computing Magazine Women in IT Awards and the Amazon Growing Business Awards. We currently represent 15 nationalities and speak 20 languages. Age is no barrier, and we recruit for attitude, providing and encouraging appropriate learning and training for each and every role.

We are also proud members of IP Inclusive, a network of professionals working to make the intellectual property industry more diverse.

Our Purpose

Our aim is to combat illicit online trade by identifying and removing counterfeits for sale. Counterfeits not only damage brands, their reputations, and revenues, but can cause significant harm to the end customer – whether as a fake toy or a fake medicine – and the consequences can be life threatening.

Counterfeiting is a significant economic and social issue.

The OECD reports that counterfeit and fake goods make up more than 3.3% of the world’s global trade. Those involved in the trade of counterfeits have been linked to people trafficking, prostitution, and drug dealing.

As such, reducing illicit trade is about much more than brand protection but also about human rights, safety, and social equity.

And this is what we do, every day.

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Communication Advisors

We’re a passionate and professional team who thrive in issue-rich environment and we’re looking for Senior Communication Advisors, Communications Advisors and Communications Executives to join their fast-growing team. 

You’ll have previous agency experience at Senior Account Manager or Account Manager level and be passionate about delivering excellent results for clients. You might be a specialist in PR and media relations who produces compelling editorial content across a range of topics and sectors or you might be a public affairs expert who understands the policy landscape and helps clients build influential relationships. Whatever your specialism, you’ll be an excellent writer, full of creative ideas, with proven client management experience and the ability to provide expert advice our clients.

Your key duties will include:

  • Supporting the key account lead with day-to-day client liaison, providing strategic counsel on day-to-day account matters when required
  • Active involvement in planning and delivering global PR, marketing and digital campaigns
  • Managing content programmes, including mapping out content themes, spotting industry trends and story angles, writing copy when required which may include opinion articles, web and social
  • Building strong media relationships, creating pitches based on your story ideas and delivering content in-to suit the client’s target media and securing opportunities
  • Planning and running client’s social media programmes, and management of their channels
  • Continuously identifying opportunities to grow brand awareness and profile our client’s businesses within their target sector through events, webinars, thought leadership
  • Producing comprehensive and timely reports on client activity 
  • Supporting in the development of client proposals to help grow or win parts of the business


In addition, to be considered for this role, you must be able to demonstrate:

  • Proven background in account handling and direct client liaison – 4 years’ minimum
  • Experience in an agency setting focusing on B2B communication or PR
  • Strong communications skills, verbal and written
  • A background in delivering creative, digitally led B2B communications such as LinkedIn campaigns
  • An innate understanding of earned media, with the ability to create stories and generate coverage across traditional media, digital and social
  • Experience working on content management programmes, with an awareness of the changing way business audiences consume information and an appreciation of search, paid and wider customer marketing activity, and how it all fits together
  • A history of working with clients in a variety of sectors is welcomed but experience in the tech and energy industries is advantageous.

Communication Lead

We’re a passionate and professional team who thrive in issue-rich environment and we’re looking to add a Communication Lead to our fast-growing team. You’ll be a trusted advisor to clients across several sectors in all aspects of communication, external affairs, marketing and issues management. Coming from an agency or consultancy environment, at Account Director level or above, you’ll report directly to the Managing Director and be responsible for a small and busy multi-disciplinary team. You’ll have first-class project management skills, be solutions-driven and excellent commercial acumen too. Alongside the senior team, you’ll work to drive the strategic growth of Aspect.

Your core duties will include:

  • Working with the MD to develop and deliver growth strategies 
  • Attracting and retaining profitable clients across a range of sectors 
  • Leading the creation and execution of strategic communication programmes
  • Inspiring, leading and developing multi-disciplinary teams
  • Developing strong relationships with clients, colleagues and associates
  • Producing high quality pitches and proposals to secure new business 
  • Curating, nurturing and managing a team of talented associates.

You’ll be a skilled communicator, interested and knowledgeable about the key issues shaping the external environment. In addition, to be considered for this role, you must be able to demonstrate:

  • 7+ years of senior leadership experience within an agency or consultancy
  • Experience in Energy, Renewables, Financial Services or Life Sciences would be very desirable
  • Outstanding writing skills and the ability to engage and excite an audience
  • An impressive track record of client attraction, retention and growth 
  • The ability to thrive fast-paced environment managing multiple projects simultaneously
  • Strong influencing and leadership skills to motivate and inspire those around you
  • Excellent planning, evaluation and project management skills
  • To develop new processes, systems and ways of working to drive performance

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CVs and interviews will take you to Level 2. Our behavioural profile will take you to Level 3, vital to identifying future potential.

LEVEL 1

Appears to...

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LEVEL 2

Can do...

  • Knowledge
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  • Training
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LEVEL 3

Will do...

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  • Aptitude
  • Attitude
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  • Maturity
  • Temperament
  • Behaviour patterns