The opportunity you've been waiting for
The Royal Company of Merchants of the City of Edinburgh has been part of the city's story for over eight hundred years. It still is. Members meet, connect and give back through a charitable programme with real reach, and all of it runs from a working headquarters at The Merchants Hall in the heart of Edinburgh.
The team behind that community is small. What they deliver is not. This role sits at the centre of it, coordinating the membership experience, the events, and the communications that keep several hundred years of tradition feeling current.
How you'll make your mark
You'll be the first voice Members hear when they call or email, and the person who turns their ideas for exhibitions, societies and workshops into something that actually happens.
Membership and events
- Own first-line Member support, resolving enquiries and keeping the experience personal.
- Coordinate guest lists, dietary requirements and on-site logistics for Company and Member events, including the AGM.
- Design event materials in Canva, from menus to table plans, and manage printer relationships for larger events.
- Prepare agendas and minutes for Membership Committee meetings, and write concise activity reports for the Director of Membership and the Master's Court.
- Step in on commercial venue bookings for Merchants Hall Limited when the Event Sales Manager is unavailable.
Communications, digital and social
- Build and send the monthly newsletter and Membership communications through Mailchimp and Transpond.
- Keep the website current in Craft CMS, with event listings ticketed and sold through Eventbrite and Stripe.
- Maintain Member records in Capsule CRM, keeping data clean across CMS and email platforms.
- Run light-touch social activity across Facebook, Instagram and LinkedIn, and report on what's working.
- Protect consistent branding across every touchpoint, from personal stationery to the annual impact report.
What's in it for you
This is a full-time, on-site role at The Merchants Hall in Edinburgh city centre, Monday to Friday, 9am to 5pm.
- 38 days holiday.
- 10% employer pension contribution.
- Genuine development and networking opportunities across a well-connected membership.
- A fabulous city centre working environment steeped in history.
A bit more about The Royal Company of Merchants
Founded in 1681, the Company brings together Edinburgh's business community around a shared charitable purpose, supporting causes across the city and working alongside Erskine Stewart's Melville Schools and George Watson's College. Its home, The Merchants Hall, hosts both Company life and a commercial events business, Merchants Hall Limited.
This role exists to bring more structure and energy to how the Company engages its Members and tells its story, at a point where digital systems, communications and events all need one person joining the dots.
Denholm's take
We're looking for someone with 6-12 months under their belt, and more importantly keen to a learn.
If you're organised, tech-comfortable and enjoy being the person who makes things run smoothly, get in touch with Scott at Denholm for a confidential conversation.
