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Beyond the basics: How to attract high performers with an EVP that actually works

4 MIN READ

building a stronger EVP

  1. How leadership shapes loyalty
  2. Why EVP should never be one-size-fits-all
  3. What flexibility really says about your culture
  4. The truth about progression and retention
  5. How recognition drives performance
  6. Making purpose part of the day-to-day
  7. Turning EVP from words into action
  8. Creating a place people want to stay
You built this company on conviction. You handpicked the early team. You told people, “This place is different.” And you meant it.

So when a high performer walks out the door – someone you trusted and invested in – it lands harder than you admit. Not just because of what it costs, but because it reveals something deeper.

No one tells you this part: that being a leader means carrying the weight of everything – strategy, morale, market shifts, and the quiet burden of others’ expectations – while still trying to lead with clarity and conviction.

This is the quiet reckoning many employers are facing right now. Not that hiring is hard (you already know that), but that what used to work doesn’t anymore.

The original playbook – culture decks, flexible hours, stock options – feels tired. And if you’re honest, you’ve felt it too: the energy dip. The hesitations. The way even the strongest people seem less certain they want to be part of your company.

Here’s the hard truth: Top performers aren’t leaving because they’re ungrateful. They’re leaving because something’s missing.

According to Denholm’s latest research report, The truth about high performers, it’s not pay or perks that are pushing people out.

It’s leadership that isn’t listening. Values that feel performative. Environments that talk about trust, but don’t follow through. People leave when the story they were sold doesn’t match the one they’re living.

And make no mistake, this isn’t a marketing problem. It’s an integrity problem.

But here’s the good news: you’re not powerless. This isn’t about fixing everything overnight. It’s about showing up differently – more honestly, more consistently, and with a sharper eye on what your employee experience is actually like.

What follows isn’t a list of surface-level EVP tweaks. It’s a reframe. A set of bold, research-backed shifts to help you reconnect your vision with the people you’ve hired to realise it.

Because the best people don’t need perfection. They need proof that what you’re building is still worth believing in.

Elevate Leadership as a Central EVP Promise

What's happening?

Across all functions surveyed, poor leadership was cited as the number one reason people leave – even more than salary or burnout. For HR professionals, a staggering 91% had already exited a job due to leadership issues. The message is clear: your EVP cannot just speak to culture or benefits. It needs to speak to leadership – how it behaves, listens, and evolves.

What can you do?

  • Go beyond executive bios. Share real stories of when leaders accepted feedback and made meaningful change. Candidates are looking for proof, not promises.
  • Include “leadership accountability” in job descriptions. Be explicit about how leaders are measured – not just on revenue, but on inclusion, feedback, and development support.
  • Create opportunities for candidates to engage with leadership during the hiring process. A casual “coffee chat with a director” can be more persuasive than a slick brand video.

Tailor Your EVP by Function, Not Just Brand

What's happening?

The data makes it undeniable – different departments care about different things. A single EVP message won’t cut it anymore. Marketers want creative freedom. Finance professionals want clarity and structured progression. Sales teams want recognition and autonomy.

What can you do?

  • Create role-specific EVP messaging. Don’t just say “we value innovation.” Say, “Our finance team has clear, documented career paths and mentorship programs.”
  • Use dynamic job pages. Let candidates choose to explore what your company offers for their discipline, whether they’re in tech, sales, or HR.
  • Find internal advocates. Ask current employees from each department to record 60-second videos about what keeps them engaged.

Use Flexibility to Signal Trust — Not Convenience

What's happening?

Flexibility is no longer a “nice to have” – it’s a core trust indicator. In Denholm’s survey, 0% of sales, marketing, or tech professionals opted for fully onsite roles. For high performers, rigid hours feel less like structure and more like control.

What can you do?

  • Name and define your approach to flexible work. Give it a framework – like “TrustFirst.” This shows flexibility as an intentional choice, not a concession.
  • Don’t just say “remote-friendly” – explain what that looks like. Can employees define their own hours? Are they measured by outcomes rather than attendance? Make it clear.
  • Support your managers. Many people resist flexibility not because they don’t believe in it, but because they don’t know how to manage it well.

Make Career Progression a Visible, Living System

What's happening?

One of the clearest findings across nearly every function is that people are leaving because they can’t see where they’re going next. They’re not looking for promotion every six months – but they are looking for signs that growth is possible.

What can you do?

  • Visualise the path. Create career journey maps that show what skills and experiences lead to each level – not just titles.
  • Check in regularly, not reactively. Managers should ask quarterly: “What do you want to learn next?” rather than waiting for performance review season.
  • Offer lateral movement, too. Not every high performer wants to climb – some want to pivot. Let them.

“What stood out most in this research wasn’t what people said—it was what they’d already done. The majority of high performers we spoke to had already left roles because leadership didn’t listen, values felt hollow, or growth had stalled. That’s not a hiring issue. That’s a disconnect between intention and experience.

At Denholm, we’re not just helping clients fill roles—we’re helping them close that gap. When a company’s EVP becomes something you can feel, not just read, it stops being a pitch. It becomes a magnet for the kind of people who build businesses, not just join them.”

MARISA CARROLL, COO of denholm

Embed Recognition in the Day-to-Day, Not Just the Milestones

What's happening?

Recognition consistently shows up in the top three motivators for high performers, especially in Sales, Finance, and HR. Yet many companies still treat it as a quarterly box to tick.

What can you do?

  • Empower peer-to-peer recognition. Let employees call out each other’s efforts in real time via Slack, Teams, or other platforms.
  • Not every project is a home run, but people are more likely to stay when both outcomes are rewarded and genuine effort is acknowledged.
  • Celebrate small wins. Consistent, quiet validation beats the occasional grand gesture.

Show Purpose in Every Job — Not Just in the Mission Statement

What's happening?

Across all disciplines, purpose was either the top motivator or a close second. But it’s not enough to post “changing the world” on your About Us page. Employees want to understand how their work contributes to something meaningful.

What can you do?

  • Map team goals to the company mission. Help people connect their everyday work to bigger outcomes.
  • Let employees rewrite their own job titles. It may sound small, but it reinforces impact.
  • Ask during interviews: “What kind of work feels most meaningful to you?” Then find a way to give them more of it.

Treat Your EVP Like a Conversation, Not a Campaign

What's happening?

Many companies still see EVP as something they define in a workshop, print on posters, and then forget. But top performers – especially in HR and Tech – are hyper-aware of gaps between what’s promised and what’s actually lived.

What can you do?

  • Launch quarterly EVP feedback surveys. Ask: “Are we living the values we say we believe in?”
  • Share what you’re improving. Even saying, “Here’s what we got wrong, and here’s how we’re fixing it,” builds trust.
  • Involve employees in refining your EVP. Especially your high performers. Their insights will surprise you and likely improve retention just by involving them.

Build an EVP That Feels Like Home

You don’t need to have it all figured out. But you do need to be asking the right questions.

Attracting and keeping great people isn’t about being the trendiest brand or offering the flashiest perks. It’s about building something real – something that resonates with the kind of talent that drives companies forward.

That’s where we come in.

We work with leaders who care deeply about their people and their culture – leaders who know that an EVP isn’t a tagline, but a lived experience. If you’re ready to build the kind of proposition that earns trust, reflects your values, and speaks to the people you actually want to hire – we can help you shape it.

Talk to Denholm

At Denholm, we help ambitious companies hire at the level they need to grow.
Whether it’s rare skillsets, tight timelines, or complex hiring challenges, we know how to find the people who raise the bar—and stay the course.

We don’t just connect you with exceptional talent. We work with you to shape the kind of EVP that makes them choose you and choose to stay. Contact us on 03303 359 818 for advice and support. We’re ready to help.

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Andy Brady

HEAD OF HR

Andy Brady is a seasoned HR recruitment specialist, with over two decades of expertise in the field. With a foundation in Human Resource Management from the University of Derby, Andy swiftly transitioned into specialised HR recruitment. His diverse portfolio spans FMCG, Manufacturing & Engineering, Financial Services, the Third Sector, and Supply Chain, working at all levels from entry to executive positions.

Zoe Lumsden

Business Support & Employee Engagement Executive

Zoe joined Denholm in 2022 as Recruitment Administrator, after working in administration roles for nearly a decade. Most recently within the recruitment industry, she joins us with experience of supporting consultants, clients and candidates at all levels. Zoe has a passion for helping people and applies her positive attitude and approachable manner to support our team and deliver the best possible service to our clients and candidates at all times.

Callum Beveridge

SENIOR CONSULTANT - TECHNOLOGY, CHANGE & TRANSFORMATION

Callum has been working in recruitment since 2018 where he has solely focussed on the Technology, Change and Transformation market across the UK and ROI. He works closely with his clients and candidates to build long-lasting relationships across several industries, including Technology, Financial Services, Professional Services, Healthcare, Education, Public Sector and more. He specialises in engineering roles across Software, Infrastructure, Systems, DevOps and Cloud, along with Software Testing.

Michelle Weir

Senior Finance Executive

Michelle is enthusiastic, practical, and adaptable – with 15 years experience across Finance. She is known for being trustworthy, hardworking, and enjoying a challenge. Michelle excels, both independently and as part of a team, bringing a methodical approach to her work. Combining a friendly and professional demeanor, allows her to effectively engage with colleagues and clients at all levels. Client and candidate care is paramount to Michelle and to Denholm.

Alana Sim

DEVELOPMENT DIRECTOR - CONSUMER

Alana has been working in recruitment since 2012, predominately within the FMCG & Consumer markets. Having recruited in both the UK & Asia Pacific markets, Alana has a sound knowledge of local & international recruitment. Partnering with brands to attract & hire the best sales talent in the market, Alana focuses on mid to senior level Sales appointments within the Consumer space. With a strong commercial & sales background, Alana identifies and engages the best commercially focused talent for our clients.

Scott Caithness

CLIENT RELATIONSHIP PARTNER

Scott started his career working for one of the leading Advertising & Comms agencies in Edinburgh where he spent 7 years before moving in to recruitment in 2011. As such, he is well-networked in the Marketing & Comms space across Scotland. With a friendly and consultative approach, Scott is genuinely passionate about providing a positive journey to both candidates and clients alike and believes communication plays a big part in this.  A “thinking-outside-the-box recruiter”, he is known for helping candidates portray the best version of themselves and helping clients find talent for those hard to fill roles.

Andy MacEwan

HEAD OF TECHNOLOGY, CHANGE & TRANSFORMATION

Andy has been recruiting in Technology, Change & Transformation since 2001. Delivering tailored resource solutions as trusted advisor to clients ranging from start-ups through to global blue-chip organisations across contract, permanent, fixed term, and managed service/statement of work solutions. He has experience providing candidates for Helpdesk through to CIO and takes great pride in providing excellent customer service and ensuring each candidate journey is a positive one. An expert in his market he can provide guidance across current market trends.

Our Community

As well as working in close collaboration with our clients, and the online marketplaces, we are active members of groups that have been established to combat illicit trade. These include the Scottish Anti-Illicit Trade Group, the European Intellectual Property Office, The Scottish Business Resilience Centre, the Anti-Counterfeiting Group, and the China Britain Business Council. Members of our senior management sit on the boards of ACID (Anti-Copying in Design), the Scottish Ministerial Trade Board, and the European Union Intellectual Property Office’s Observatory Panel for SMEs, amongst others.

Each team member nominates good causes or charities that are supported on both an individual and corporate basis. Wherever possible, we support the employee’s involvement whether through time or fundraising events.

Our Environment

We deliver purpose-driven work from an extremely welcoming environment near the City Centre. We actively encourage the responsible use of resources, from using public transport to reuse, recycling, and, of course, a minimal impact office environment. We have benefited from the advice of the Energy Saving Trust and Resource Efficient Scotland. Our waste contractor also provides us with a monthly report on volumes and types of material and the carbon emissions avoided through recycling.

Over 80% of our employees can walk or cycle to The Lair and, pre-pandemic, 10% were using public transport as their normal daily commuting mode. Without doubt, online meetings will replace considerable miles, going forward, saving resources, time and energy. Where possible, when possible, the train remains our preferred option. 

Our People

Our people are our most important asset, and their mental well-being and happiness are core to our success. We love our diverse workforce, actively embrace flexible working (even pre-pandemic!) and encourage a healthy work-life balance. We have been recognised as one of the most diverse SME workplaces in the UK and are holders of the Scottish Business Pledge which exists to promote a fairer Scotland. We have also just been included in the 2021 Culture Leaders Top 25 – an accolade of which we are very proud!

We are a fully inclusive and nurturing employer and, despite being in tech, the majority of our team are women, leading to accolades in the Computing Magazine Women in IT Awards and the Amazon Growing Business Awards. We currently represent 15 nationalities and speak 20 languages. Age is no barrier, and we recruit for attitude, providing and encouraging appropriate learning and training for each and every role.

We are also proud members of IP Inclusive, a network of professionals working to make the intellectual property industry more diverse.

Our Purpose

Our aim is to combat illicit online trade by identifying and removing counterfeits for sale. Counterfeits not only damage brands, their reputations, and revenues, but can cause significant harm to the end customer – whether as a fake toy or a fake medicine – and the consequences can be life threatening.

Counterfeiting is a significant economic and social issue.

The OECD reports that counterfeit and fake goods make up more than 3.3% of the world’s global trade. Those involved in the trade of counterfeits have been linked to people trafficking, prostitution, and drug dealing.

As such, reducing illicit trade is about much more than brand protection but also about human rights, safety, and social equity.

And this is what we do, every day.

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Communication Advisors

We’re a passionate and professional team who thrive in issue-rich environment and we’re looking for Senior Communication Advisors, Communications Advisors and Communications Executives to join their fast-growing team. 

You’ll have previous agency experience at Senior Account Manager or Account Manager level and be passionate about delivering excellent results for clients. You might be a specialist in PR and media relations who produces compelling editorial content across a range of topics and sectors or you might be a public affairs expert who understands the policy landscape and helps clients build influential relationships. Whatever your specialism, you’ll be an excellent writer, full of creative ideas, with proven client management experience and the ability to provide expert advice our clients.

Your key duties will include:

  • Supporting the key account lead with day-to-day client liaison, providing strategic counsel on day-to-day account matters when required
  • Active involvement in planning and delivering global PR, marketing and digital campaigns
  • Managing content programmes, including mapping out content themes, spotting industry trends and story angles, writing copy when required which may include opinion articles, web and social
  • Building strong media relationships, creating pitches based on your story ideas and delivering content in-to suit the client’s target media and securing opportunities
  • Planning and running client’s social media programmes, and management of their channels
  • Continuously identifying opportunities to grow brand awareness and profile our client’s businesses within their target sector through events, webinars, thought leadership
  • Producing comprehensive and timely reports on client activity 
  • Supporting in the development of client proposals to help grow or win parts of the business


In addition, to be considered for this role, you must be able to demonstrate:

  • Proven background in account handling and direct client liaison – 4 years’ minimum
  • Experience in an agency setting focusing on B2B communication or PR
  • Strong communications skills, verbal and written
  • A background in delivering creative, digitally led B2B communications such as LinkedIn campaigns
  • An innate understanding of earned media, with the ability to create stories and generate coverage across traditional media, digital and social
  • Experience working on content management programmes, with an awareness of the changing way business audiences consume information and an appreciation of search, paid and wider customer marketing activity, and how it all fits together
  • A history of working with clients in a variety of sectors is welcomed but experience in the tech and energy industries is advantageous.

Communication Lead

We’re a passionate and professional team who thrive in issue-rich environment and we’re looking to add a Communication Lead to our fast-growing team. You’ll be a trusted advisor to clients across several sectors in all aspects of communication, external affairs, marketing and issues management. Coming from an agency or consultancy environment, at Account Director level or above, you’ll report directly to the Managing Director and be responsible for a small and busy multi-disciplinary team. You’ll have first-class project management skills, be solutions-driven and excellent commercial acumen too. Alongside the senior team, you’ll work to drive the strategic growth of Aspect.

Your core duties will include:

  • Working with the MD to develop and deliver growth strategies 
  • Attracting and retaining profitable clients across a range of sectors 
  • Leading the creation and execution of strategic communication programmes
  • Inspiring, leading and developing multi-disciplinary teams
  • Developing strong relationships with clients, colleagues and associates
  • Producing high quality pitches and proposals to secure new business 
  • Curating, nurturing and managing a team of talented associates.

You’ll be a skilled communicator, interested and knowledgeable about the key issues shaping the external environment. In addition, to be considered for this role, you must be able to demonstrate:

  • 7+ years of senior leadership experience within an agency or consultancy
  • Experience in Energy, Renewables, Financial Services or Life Sciences would be very desirable
  • Outstanding writing skills and the ability to engage and excite an audience
  • An impressive track record of client attraction, retention and growth 
  • The ability to thrive fast-paced environment managing multiple projects simultaneously
  • Strong influencing and leadership skills to motivate and inspire those around you
  • Excellent planning, evaluation and project management skills
  • To develop new processes, systems and ways of working to drive performance

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