2 MIN READ
It’s costs time rather than money and gives a direct line to customers, although standing out from the crowd is still a challenge. So, what’s your plan?
Choose wisely. All social channels are not created equal.
Most businesses start the year with their eyes fixed on increasing revenue by securing more customers. Some chase every new social platform, spreading themselves thinly. Those who make most impact, take the time to know their audience and the networks they’re already using, then focus their efforts there.
Where's your community?
Humans are pack animals. We search for groups and brands that mirror our beliefs, inspire us and make us feel comfortable. To be considered, companies have to build caring, responsive online personalities and establish themselves where their customers can easily find them.
As of 2024, there are approximately 5.16 billion active social media users worldwide. Here’s the breakdown:
Facebook remains the largest social media platform, with over 3.15 billion monthly active users and it is still all about family and friends. As such, users want brands to behave as friends, providing behind the scenes information, first looks and special treatment.
YouTube, not only is it the second biggest social media site, it’s the second largest search engine after Google. Over 90% of 18-44 year old internet users watch videos on YouTube and it has with over 2.5 billion active users.
X continues to be a hub for news, entertainment, sports, politics and customer service reviews. It’s a platform where journalists and media gauge public interest and find stories.
LinkedIn is still the most popular tool for job seekers and business-to-business networking. It provides a discussion platform and a place to showcase your authority in an industry.
Instagram has more than 1 billion monthly active users. It communicates in pictures and tends to attract a younger demographic.
TikTok has approximately 1.582 billion monthly active users worldwide. It’s available in more than 200 countries. And about 70% of TikTok’s population worldwide are between the ages of 18 and 34.
Look out for what's next...
Now that everyone with a smartphone in their pocket is able to share their experiences, your online personality has never been more important. New messaging apps and tools are always emerging to curb our cravings for real-time information. The year ahead promises to be just as exciting – which is great news for individuals and a continuing challenge for company reputations!
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